Housekeeping Tip
Thank you! 100% of your payment will be given to your housekeeper
RATES
All room rates are based on single or double occupancy, except our 2 Bedroom Suite*.
Rates are subject to change without notice and do not include 5.7% MA Lodging tax, 6% Provincetown Lodging tax, and 2.75% Cape Cod Water Protection Fund.
Weekend rates may apply Friday, and Saturday nights; a minimum stay may be required for most weekends
*Maxiumum occupancy for our 2-Bedroom Suite is four (4) guests
The fee for one (1) additional person in a guest room (if space permits) is $75/night
Holidays and special events have higher rates and minimum stay requirements. These include but are not limited to Memorial Day Weekend, July 4th Week, Bear Week, Carnival Week, Labor Day Weekend, Columbus Day Weekend, Women’s Week, Fantasia Fair, Halloween, Thanksgiving Weekend, Holly Folly Weekend, New Year’s Eve, Valentine’s, Presidents’ Day Weekend, and other special events. Please visit our online booking engine for rates for specific dates.
And, you ALWAYS STAY FOR LESS when you book directly from the Pilgrim House website!
DEPOSITS & PAYMENTS
Reservation Deposits
A deposit of your total stay is required at the time of booking to confirm your reservation.
Reservations of five (5) nights or longer require a 50% deposit
Reservations of four (4) nights or less require a 100% deposit
Reservations made within seven (7) days or less require a 100% deposit and are non-refundable, and non-transferable.
Promotional room rate sales require a 100% deposit, are non-refundable, and non-transferable
All major credit cards are accepted. All deposits and payments are due in U.S. funds only.
Final payment/balance due for reservations of five (5) nights of more will be taken (31) days before the arrival date.
In the event of early departure or no-shows, the full amount of the reservation will be charged.
And, you ALWAYS STAY FOR LESS when you book directly from the Pilgrim House website!
Please note: Reservations made through 3rd party online travel agents are 100% NON-REFUNDABLE.
CANCELLATIONS
~ Reservations canceled more than 31 days before your arrival date will be refunded ( minus $150 cancelation fee).
~ Reservations canceled within 30 days are NON-REFUNDABLE ( BUT, we will allow one-time date change, subject to availability and guests will be responsible for paying any difference in room rates)
~ Cancelations within seven (7) days of arrival, No shows or Early departures are NON-REFUNDABLE.
Promotional room rate sales require a 100% deposit and are non-refundable.
And, you ALWAYS STAY FOR LESS when you book directly from the Pilgrim House website!
PLEASE NOTE: Reservations made through 3rd party online travel agents are NON-REFUNDABLE.
CHECK-IN & CHECK-OUT
Check-in hours are between 3pm and 6 pm.
You must notify the hotel by calling us at 508-487-6424 or sending an email to manager@pilgrimhouseptown.com to make arrangements for LATE ARRIVALS.
Check-out time for guests and their cars is 10 am.
Arrangements must be made in advance for late check-out and is conditional on availability that day.
We reserve the right to charge a late fee of $25 per hour past 10am on a room that has not checked out.
Should you need to leave your luggage before or after check-in/out time, we will gladly store it at the front desk. Valid photo identification and a credit card are required for all reservations.
And, you ALWAYS STAY FOR LESS when you book directly from the Pilgrim House website!
PARKING AT PILGRIM HOUSE
ON-SITE PARKING ( LIMITED )
On-Site Parking is available (Pricing varies depending on the month) but PARKING IS VERY LIMITED so for guests who desire to park on site, we STRONGLY ENCOURAGE GUESTS to RESERVE PARKING IN ADVANCE AT THE TIME OF REGISTRATION AND/OR CALL US AT 5084876424 or email us at: manager@pilgrimhouseptown.com).
Pilgrim House Parking policies
All guests must display a provided parking permit on the dashboard of their vehicle at all times.
Parking is limited to one vehicle for each room.
Please let us know in advance if you have a large vehicle*
Three (3) electric vehicle charging stations in on-site parking spaces are available on a first-come-first-serve basis.
Parking is at your own risk — we cannot be held responsible for damages or theft.
Please note that while we do our best to pro, we cannot always guarantee space in our lot. *Due to limited space, trucks and oversized vehicles can only be accommodated at Public Parking lots.
2) Public Parking in Ptown
Provincetown has a limited amount of available parking. Plan ahead. 🙂
Free Parking is available on the street and in town lots from November 1st thru March 31st
Paid public parking is in effect from April 1st thru October 31st
DOGS
DOG-FRIENDLY ACCOMMODATIONS at Pilgrim House
We are happy to accommodate **dogs up to 35 pounds**. Pets are only allowed in designated rooms if they are pre-registered within 48 hours of making your reservation. Additionally, pets must be quiet, well-behaved, house-trained, and actively treated for ticks and fleas.
There is a limit of 1 dog per room, weight must be less than 35 pounds.
For guests accompanied by dogs, a deep cleaning room fee of $75 per night will be added to their hotel bill.
Please call ahead or send and email to manager@pilgrimhouseptown.com to reserve your pet friendly room as we have limited availability.
Service dogs are exempt from this fee however registration and proper documentation is required should we request to see the documentation upon arrival.
At no time should pets be left in the room unattended.
Pet owners are asked to walk their dogs off the hotel property.
**Additional fees starting at $250 may apply** in the event of property damage, hardship, excessive cleaning, and/or fees incurred by Pilgrim House due to disturbance. We reserve the right to terminate occupancy without a refund if damage or disturbances persist. Added fees will also be charged if a room is not able to be rented until repairs are made due to the damage. This will equal the daily room rate of the room for up to 2 days after departure if repairs do take that length of time.
Guests are responsible for any/all personal injuries resulting from their pets.
Pets cannot be left in the room unattended if they may bark when left alone in new surroundings. If your pet is barking, we will contact you via phone. We expect an immediate return to address the barking. If you do not respond within 15 minutes and your pet is still disturbing guests, we reserve the right to enter the room and remove the dog from our premises and terminate your stay without a refund.
Due to food service regulations, we cannot allow dogs in the inside dining area. However, we do have an outdoor patio on the main level and an outdoor deck on the second floor where dogs can accompany their owners during the warmer season.
Dogs must be kept on a leash while in the public areas of the Inn.
Guests must contact the front desk to arrange a convenient time for daily housekeeping services.
There is a strict limit to the number of total dogs allowed at Pilgrim House. If you plan to travel with your dog, you must verify that a dog-friendly room is available. We will ask for your dog’s name, weight, and type during the reservation process.
If your dog is accustomed to sleeping on furniture, we kindly ask that you bring your own blanket or sheet for the dog.
Sorry, we are a dogs-only facility.
At Pilgrim House, we love all types of pets, but only dogs are allowed on our property. Cats, ferrets, or any other type of non-canine animal are not permitted at Pilgrim House.
NO SMOKING
Pilgrim House is 100% smoke-free.
No smoking of any kind is permitted on the property. Guests smoking on property will be asked to leave without a refund. Failure to adhere to the smoking policy will result in a damage charge of $500. Outdoor smoking is permitted on Commercial St. or Bradford St.
LOST KEYS
Please return your room key to the front desk upon check-out.
Keys not returned at the time of check-out will be subject to a lost key fee of $50 per key.
DAMAGES
Each guest room is thoroughly inspected before arrival to ensure that all Pilgrim House guests enjoy a fresh, clean, perfectly appointed room. New guests are asked to notify the management or front desk immediately of any suspected prior damage or accidental damage(s) when they check-in.
Guests are financially responsible for any and all damages caused purposely or by accident during their stay. Pilgrim House is not responsible for accidents or injury to guests or loss of money, jewelry, or valuables of any kind.
336 Commercial Street
Provincetown, MA 02657
(508) 487-6424